Travel Information

Safety and Wellbeing at the Wandl

IMPORTANT TRAVEL UPDATE 

New access conditions:

Currently there are no requirements to show any proof of vaccine, recovery or test at the check-in according to the rules of the Austrian Government.

Wearing a FFP2-mask is mandatory on public transport, in supermarkets, pharmacies, banks and post offices.

We recommend to wear a FFP2-mask in all generally accessible areas.

Dear guests,

we are pleased to welcome you back at HOTEL WANDL.

From planning to your stay

We have summarized everything for you on this page in order to present all processes at a glance. If you have any questions, please contact us directly.

General Travel Information

Find further information regarding arrival and departure, museums and more on the official Vienna Tourism Board site.

Find all information regarding pre-registration before entering Austria and the quarantine regulation here (Pre-Travel-Clearance registration form).

If you need a covid-19 test for your departure, onward travel or during your stay, we recommend the Pharmacy Moll "Zum Weißen Storch" or  FAST TEST (a few minutes from the WANDL).

Everything you need to know for reservation, modification or cancellation

Reservations are possible at any time on our homepage and we are also available by phone at +43 1 534 550 as well as by e-mail reservation@hotel-wandl.com.
Planning your journey is now even easier as we remain our  flexible cancellation conditions for direct bookers*. For most bookings, you can cancel or rebook free of charge until 6:00 pm on the day of arrival.

Reservations with an advance payment (made after May 07, 2021) have a one-time date change included. If something goes wrong on the rebooked date, we will definitely find a solution for you. In any case, please contact us directly for rebooking requests.

Paid reservations made after June 30, 2020 and before May 07, 2021
As the packages of measures and associated restrictions of the individual countries were already known after the occurrence of the pandemic, such bookings were made after spring 2020 at your own personal risk. Your right to a refund is therefore not given. If you have made a reservation directly* with the hotel, please contact our colleagues. Travelers with prepaid reservations made through third-party portals (Booking, Expedia, travel agencies, etc.), please contact the respective reservation platform for assistance.

* Direct bookers: this includes all reservations made via www.hotel-wandl.com, by e-mail, by telephone and on site. Our partner for handling online reservations is bookassist. The conditions for direct bookers do not apply to bookings via third-party portals and other booking platforms as well as travel agencies.

General Covid-19 Measures

We will do our best to make your stay as pleasant as possible and request your assistance with the following measures:

New access conditions:

Acoording to the rules of the Austrian government currently there are no requirements to show any proof of vaccination, recovery or test at the check-in.

On public transport and in supermarkets, pharmacies, banks and post offices wearing a FFP-2 mask is mandatory.

In all generally accessible areas of the hotel we recommend wearing a FFP2-mask .

Restaurant - Breakfast
Our breakfast buffet is available for our guests. If you prefer, you can also order the breakfast to your room free of charge. 

Hotel Bar
Our hotel bar is open for our guests until 11 pm. 

Fitness Room
The use of the hotel's fitness room is free of charge and can be used at any time.

Unchanged measures in the HOTEL WANDL since the beginning of the pandemic
Our employees are regularly trained in important hygiene measures and in contact with guests and are always available to answer any questions you may have.
Furthermore, our employees participate in weekly COVID PCR testing.
Our employees are either fully vaccinated or recovered.
The COVID-19 prevention concept as well as all protective regulations and measures are up-to-date and are regularly adapted based on ongoing information from the authorities.
For questions about these measures as well as your reservation we are available at any time.

We look forward to seeing you soon at WANDL.